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Finance

Develop Customer-Centric Experiences That Your Customers Trust

A poor CX at any stage of your customer journey can lead to high drop-offs. Nurturing your customers with communications on the right channel is essential from the get-go. Still, it can be difficult to provide this personalized CX in a secure and compliant way. Without the right tools, marketers are struggling with:

  • Fragmented data and siloed channels
  • Difficulty building trust in cross-channel campaigns
  • Abrupt abandonment & churn
  • Low customer engagement & conversions
  • Struggles with GDPR & compliancy
  • Data security issues across customer data & communications
  • Poor customer loyalty value

Trusted by countless Banks and Financial Service Providers:

Deliver relevant communications at the right time to build trust & customer relationships

Our insight-led platform makes personalization easy at scale. It helps build trust and drive customer engagement. Mapp Cloud plugs in and enriches real-time customer data securely to help you better understand your shoppers, generate actionable insights, and execute personalized content distribution on the right channel at the right time.

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We use a third-party service to embed video content that may collect data about your activity. Please review the details and accept the service to watch this video.

GET CUSTOMER INTELLIGENCE & ENRICH WITH AI

Predict outcomes & optimize campaigns: From likelihood to convert/churn to purchase/abandonment predictions, our AI capabilities help you make informed decisions based on real-time data to launch the right campaigns and optimize.

Visualize customer data & performance: Examine customer behavior and engagement trends to uncover when and how it’s actually effective to communicate with your customers.

MAKE EVERY INTERACTION COUNT WITH PERSONALIZATION

Personalize your content: Tailor your messages to each individual customer, considering their location, past behavior, and preferences, so they see the content most likely to motivate action.

Get interactive in your content: Elevate your content with interactive elements (like pop-ups, dynamic website blocks, and AMP for email) that require active engagement.

Maximize your profits: Don’t burn your profit by displaying the wrong thing to the wrong person, like services they aren’t interested in or a deal that doesn’t apply to them. Put your money where it will make the most impact!

BUILD, UNIFY, & ENRICH YOUR CUSTOMER DATA

Get accuracy with zero-party & first-party data: Put customer insights at the core of your marketing with a first-party data strategy, with data privacy as a top priority.

Break down data silos: Merge all fragmented data points into one central place, including your online & offline data sources: eCommerce platform, loyalty programs, CRM, POS, DSP, website, and much more!

Make your data actionable: Make sense of it by enriching it with AI and visualizing it in a digestible way to quickly draw actionable insights to make every communication count when building customer relationships.

Get to really know your customers: Use real-time customer data to segment and build Unified Customer Profiles. Understand your customer’s behavior throughout their customer journey and deliver meaningful, relevant interactions.

SCALE YOUR CROSS-CHANNEL ENGAGEMENT

Optimize the customer journey: Develop personalized touchpoints that move a customer from initial purchase to brand advocate.

Activate cross-channel marketing: Seamlessly initiate hyper-personalized messages in real-time across email, mobile push, in-app, SMS, microsites, paid media, and direct mail.

Streamline your marketing automation: Map out campaign blueprints to automate onboarding experiences, upsell efforts, churn prevention campaigns, and more. Make the most impact by triggering messages based on a consumer’s real-time engagement with your business.

INTEGRATE YOUR MARTECH STACK

Eliminate your data siloes: Data sets that were previously siloed will be able to communicate with each other to unlock breakthroughs that weren’t previously accessible!

Flexible APIs: Or platform has both out-of-the-box integrations and open APIs, allowing you to connect tools and data sources – without needing your technical support team to work overtime.

GDPR Compliance: Mapp has taken all compliance and security measures to protect data (and we have the certifications to prove it!), so you can rest easy that your data is in good hands.

It was evident that Mapp took time to understand our needs now but also our road map. The team and I are confident that Mapp is future-proofing our business. The scoping of our project onboarding requirements and its subsequent deployment has been nothing short of first class. The support Mapp has put in place has made Quint feel like we are an important client, and the account managers really want us to be successful. We are excited about what we can achieve together in the years ahead,
Danny Mahon Group Marketing Director, Quint
Finance

Develop Customer-Centric Experiences That Your Customers Trust

A poor CX at any stage of your customer journey can lead to high drop-offs. Nurturing your customers with communications on the right channel is essential from the get-go. Still, it can be difficult to provide this personalized CX in a secure and compliant way. Without the right tools, marketers are struggling with:

  • Fragmented data and siloed channels
  • Difficulty building trust in cross-channel campaigns
  • Abrupt abandonment & churn
  • Low customer engagement & conversions
  • Struggles with GDPR & compliancy
  • Data security issues across customer data & communications
  • Poor customer loyalty value

Trusted by countless Banks and Financial Service Providers:

Deliver relevant communications at the right time to build trust & customer relationships

Our insight-led platform makes personalization easy at scale. It helps build trust and drive customer engagement. Mapp Cloud plugs in and enriches real-time customer data securely to help you better understand your shoppers, generate actionable insights, and execute personalized content distribution on the right channel at the right time.

We need your consent to load this Youtube video!

We use a third party service to embed video content that may collect data about your activity. Please review the details and accept the service to watch this video.

GET CUSTOMER INTELLIGENCE & ENRICH WITH AI

Predict outcomes & optimize campaigns: From likelihood to convert/churn to purchase/abandonment predictions, our AI capabilities help you make informed decisions based on real-time data to launch the right campaigns and optimize.

Visualize customer data & performance: Examine customer behavior and engagement trends to uncover when and how it’s actually effective to communicate with your customers.

MAKE EVERY INTERACTION COUNT WITH PERSONALIZATION

Personalize your content: Tailor your messages to each individual customer, considering their location, past behavior, and preferences, so they see the content most likely to motivate action.

Get interactive in your content: Elevate your content with interactive elements (like pop-ups, dynamic website blocks, and AMP for email) that require active engagement.

Maximize your profits: Don’t burn your profit by displaying the wrong thing to the wrong person, like services they aren’t interested in or a deal that doesn’t apply to them. Put your money where it will make the most impact!

BUILD, UNIFY, & ENRICH YOUR CUSTOMER DATA

Get accuracy with zero-party & first-party data: Put customer insights at the core of your marketing with a first-party data strategy, with data privacy as a top priority.

Break down data silos: Merge all fragmented data points into one central place, including your online & offline data sources: eCommerce platform, loyalty programs, CRM, POS, DSP, website, and much more!

Make your data actionable: Make sense of it by enriching it with AI and visualizing it in a digestible way to quickly draw actionable insights to make every communication count when building customer relationships.

Get to really know your customers: Use real-time customer data to segment and build Unified Customer Profiles. Understand your customer’s behavior throughout their customer journey and deliver meaningful, relevant interactions.

SCALE YOUR CROSS-CHANNEL ENGAGEMENT

Optimize the customer journey: Develop personalized touchpoints that move a customer from initial purchase to brand advocate.

Activate cross-channel marketing: Seamlessly initiate hyper-personalized messages in real-time across email, mobile push, in-app, SMS, microsites, paid media, and direct mail.

Streamline your marketing automation: Map out campaign blueprints to automate onboarding experiences, upsell efforts, churn prevention campaigns, and more. Make the most impact by triggering messages based on a consumer’s real-time engagement with your business.

INTEGRATE YOUR MARTECH STACK

Eliminate your data siloes: Data sets that were previously siloed will be able to communicate with each other to unlock breakthroughs that weren’t previously accessible!

Flexible APIs: Or platform has both out-of-the-box integrations and open APIs, allowing you to connect tools and data sources – without needing your technical support team to work overtime.

GDPR Compliance: Mapp has taken all compliance and security measures to protect data (and we have the certifications to prove it!), so you can rest easy that your data is in good hands.

It was evident that Mapp took time to understand our needs now but also our road map. The team and I are confident that Mapp is future-proofing our business. The scoping of our project onboarding requirements and its subsequent deployment has been nothing short of first class. The support Mapp has put in place has made Quint feel like we are an important client, and the account managers really want us to be successful. We are excited about what we can achieve together in the years ahead,
Danny Mahon Group Marketing Director, Quint
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