Array ( [0] => https://mapp.com/download-forrester-cross-channel-campaign-management-wave-2021/ ) https://mapp.com/integration/trustpilot/
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Trustpilot

Trustpilot

Behind every review is an experience that matters

Trustpilot is a review platform open to everyone. Share your experiences to help others make better choices, and help companies up their game. What we stand for

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Vendor category:
Ratings & Reviews
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Supported use cases Steps for integration

Integration of Trustpilot service review links into Mapp Engage for Email delivery

Customer please contact CSM.

The Mapp API needs to be programmed to retrieve a link from Trustpilot to be inserted into Emails. Emails are then triggered through a whiteboard automation set up by Mapp CSM team.

Use jsp page to perform a Trustpilot API call to generate a customer (with user’s email/location/names) survey link (returned by the Trustpilot API call) , then redirect the user to the survey. Source code: SVN\homebase\web\templates\public\trustpilotred.jsp