Integration of Trustpilot service review links into Mapp Engage for Email delivery
Customer please contact CSM.
The Mapp API needs to be programmed to retrieve a link from Trustpilot to be inserted into Emails. Emails are then triggered through a whiteboard automation set up by Mapp CSM team.
Use jsp page to perform a Trustpilot API call to generate a customer (with user’s email/location/names) survey link (returned by the Trustpilot API call) , then redirect the user to the survey. Source code: SVN\homebase\web\templates\public\trustpilotred.jsp