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Connect your apps and automate workflows

Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work.

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  • Easily add data to Engage from any of 1500+ apps integrated with Zapier
  • Import users from Facebook, Instagram and WhatsApp
  • Save orders data in Transactional Related Data
  • Send emails with parameters (including order email)
  • Add Facebook / LinkedIn Lead Ad to Mapp Engage group to convert social followers into email subscribers.
  • Add Facebook / LinkedIn) Lead Ad to Mapp Engage group to activate automation (whiteboard) program.
  • Import CRM contacts (leads) into Mapp Engage automatically without manual import (from the system) and import (to Mapp Engage).

Configuration Procedure​:

1. Go to Mapp Engage and select Mapp Connect

2. Click on Connect New App and add the Zapier integration


3. Re-generate the secret key and copy it to a notepad.

4. Click Save. Do not remove the secret key before finishing the authorization process

5. Open the saved integration again

6. Go to the Mapping tab. By default Mapp connect allows 3 subtypes of import mappings for Zapier:
– User – adds user core, custom, addon and group* attributes data and subscribe/unsubscribe user to a group (by using the “Unsubscribe” flag)
– Transaction – adds order details (link to Transactions) to Transactional Related Data Table per email (requires user email, order id and product_sku) and allows to send an email with this transaction details and additional parameters
– Email – allows sending an email (prepared message) to a user. It is possible to set additional parameters.

7. Keep the mapping open in one tab and open Zapier in a second one.

8. Log in to your Zapier account.

9. Install Mapp Connect app from this link: https://zapier.com/developer/public-invite/74266/500b20dc6a3b233f3317fcd22e8e801a/

Note: Until our app is published, it has to be installed from an invitation.

10. Go to the next step: Create a new Zap.

11. Remember you can create multiple zaps from one integration but each integration can use only one mapping (so for example only one source name can be mapped to user firstname attribute)

12. Set up first element – When…. data source and event

13. Go to the second step and look for Mapp Connect 0.2.0

14. Choose to Create event or Create user event or Create Transaction Event depending on what this zap should do. More info below.


15.  Click Sign in to Mapp Connect. Choose API address related to your cluster – EMC or L3 (if you don’t know which cluster you’re on, ask your AM). Copy Integration ID from the integration tab (Mapp Engage) and secret from the notepad. Click continue


16. If you choose to Create User Event you can: (email field is always required)
– add users to Mapp Engage group with attributes (custom and add-on – core attributes are default in mapping and has to be set in Zapier UI as below). Custom and addon attributes have to be added with the name and value in the section – Additional parameters and added with source name in mapping setup.
–  update user profile – following the same steps as above
– unsubscribe users from the group – choose the group and turn on unsubscribe flag on true
 send an email (prepared message) to a single user with additional parameters – choose message-id from the list of prepared messages  and add additional parameters and use them in emails (not required)


17. If you choose Create Transactional Event you can:
– save user order details under Transactional Related Rata – default mapping is set for transactions so customers don’t need to set them in addon settings. Only additional columns (they need to be set in Transactional RD first) has to be added in additional parameters and added to the mapping
– save user order details under Transactional Related Rata and send order email (with additional parameters) – choose message_id of the prepared message and use order details to present order details, additional data can be added as parameters and used in email template

Email parameters

Parameters used in this email need to be added to Email mapping (with type None) not to the User mapping.


18. If you choose Create Event you need to add subtype of import same as in Mapping tab in Addon Settings.



19. Save your zap and turn it on to go live!