Insight-led Marketing Stories

2nd Edition

Mapp UK Office
April 20, 2023 at 3pm GMT

How to boost Your Customer Loyalty in 2023

Join us, and our loyalty partner Antavo Enterprise Loyalty Cloud, for the next Insight-Led Marketing Stories Event! During this session, we’ll dive into our latest State of Customer Experience 2023 Survey results and Antavo’s recent Global Customer Loyalty Report 2023 to uncover what’s shaping the future of marketing. We’ll also demonstrate why marketers should prioritize a composable tech ecosystem for their marketing orchestration to help boost revenue.

Register now to secure your spot to learn insights, strategies, and tactics from industry experts to help create unforgettable customer experiences!

The Story Tellers

Sheila Power

Chief Sales Officer

Ricardas Montvila

VP Global Strategy

Olga Denning

Digital Product Manager

Joshua Beale

Principal Account Director

Suzana Bulearca



Thursday April 20, 2023
3pm GMT
3:00 PM
Tea/Coffee on Arrival
3:30 PM
The State of Customer Experience in 2023: Survey Results
Joshua Beale, Principal Account Director, Mapp
3:40 PM
How MACH Alliance helps Marketers
Ricardas Montvila, VP Global Strategy, Mapp
3:50 PM
Pepsico: Maximising MACH and 1st Party Data with Mapp
Olga Denning, Digital Product Manager, PepsiCo
4:10 PM
Quick Break
4:20 PM
Antavo: Key Insights from the Global Customer Loyalty Report 2023 with Success Stories from KFC and BrewDog
Sheila Power, Chief Sales Officer, Antavo
4:40 PM
PBSL: Mastering Multi-Brand Personalization & Cultivating Customer Loyalty
Suzana Bulearca, CMO, PBSL
5 PM
Mappy Hour - Cocktails and Canapes
Mapp UK Office


Mapp Digital UK
6th Floor
95 Gresham Street

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