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More and more, consumers interact with eCommerce brands on a multi-channel basis, switching instinctively between emails, mobile apps, bricks-and-mortar, social media and websites. And whilst many marketers think about channels separately, consumers expect a single cohesive experience that transcends channels.
That’s why we joined forces with the experts at Fresh Relevance to share practical ways to provide your customers with a consistent and tailored experience across multiple channels, based on consumer trends.
This 40′ session covers the main tips and tricks on how to improve your customer experience in a multichannel environment:
Speakers
We use a third party to perform the registration for our content. This third party may collect data about your activity. Please review the details and accept the service to complete the registration.
More and more, consumers interact with eCommerce brands on a multi-channel basis, switching instinctively between emails, mobile apps, bricks-and-mortar, social media and websites. And whilst many marketers think about channels separately, consumers expect a single cohesive experience that transcends channels.
That’s why we joined forces with the experts at Fresh Relevance to share practical ways to provide your customers with a consistent and tailored experience across multiple channels, based on consumer trends.
This 40′ session covers the main tips and tricks on how to improve your customer experience in a multichannel environment:
Speakers
We use a third party to perform the registration for our content. This third party may collect data about your activity. Please review the details and accept the service to complete the registration.
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