- Mapp Cloud
- Digital Marketing Services
15. May 2017 | Customer Engagement
It's the age of the customer. New digital technologies and channels have multiplied and will continue to do so - and customers are using a multitude of different devices to research, review and ultimately purchase goods and services. As a retailer in the digital age, adding value to every customer interaction with a personalised experience can help you really stand out from the crowd in this noisy, tech addicted world. Watch the video to meet Josh, a typical retail consumer, and see how you can add value at every stage of the customer journey.