Customer Service and Technical Support

Mapp Technical Support

Mapp Technical Support is an international customer facing team who specialise in solving technical questions and incidents relating to the use of Mapp products. Requests for support are accepted via any of our global telephone support lines, our technical support portal or your Account Manager.

Mapp Technical Support is available 24/7 on any of our support hotlines for urgent requests and through our online support portal during business hours. Mapp Technical Support teams are based in our San Diego, London, Munich, Paris and Perth offices, providing localised support in English, German, French and Spanish.

Download our Technical Support Manual to find key details such as Service Level Agreements, along with how to contact Mapp Technical Support and create support tickets via our online Technical Support Portal or via phone for urgent requests that need immediate service.