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Engagement

Take Customer Engagement to the next level

Mapp Cloud helps you enhance customer engagement through a rich cross-channel marketing platform, empowering you to be where your consumer is.

Tackle these engagement challenges

Improve the customer journey

A happy customer is a repeat customer! The way you engage with consumers should depend on where they are in the journey with your brand. Each stage calls for different types of interactions to acquire, nurture, grow, and retain. Develop personalized touchpoints that move a customer from initial interest to brand advocate.

Activate cross- channel marketing

With Mapp’s cross-channel campaign management, you can initiate hyper-personalized messages in real time across email, mobile push, in-app, SMS, microsites, paid media, and direct mail. Cater to real-world, live customer journeys, while keeping things seamless and manageable.

Streamline your marketing automation

Map out campaign blueprints to automate onboarding experiences, upsell efforts, churn prevention campaigns, and much more. Make the most impact by triggering messages based on a consumer’s real-time engagement with your brand. Automation is here to make your life so much easier!

Increase Engagement rates

Having highly engaging campaigns is a sign that you’re truly connecting with your customer base. If your engagement is lacking, it’s time to improve your strategy with a focus on customer-centricity. Mapp will help you boost engagement rates by making sure you’re sending the right messages, in the right channel, at the right time.

THE MUST-HAVES FOR ENGAGEMENT

From email, AMP, SMS, web, in-app messaging to mobile push, Mapp offers an easy way to connect with your customers. With rich cross-channel messaging and advanced analytics, marketers are empowered to get stuff done – fast.



Create segmented audiences with very targeted data points generated by Mapp’s robust analytics. Go beyond generic filtering criteria and use web behavior, app usage, and other granular consumer behaviors and attributes.

Create campaigns, with multiple branches and A/B versions, to target your known customers in a fraction of the time with our drag-and-drop editor.

Personalize your customer’s experience, whether they’re a first-time visitor or return customer, by engaging them with relevant pop ups, overlays, product recommendations etc.

Additional engagement features

Mapp Cloud consists of best-in-class features to activate your data for cross-channel marketing.

  • Integration with 30+ platforms
  • Real-time dashboards
  • Real-time audience synchronization
  • Native integration with Mapp Engage
  • Tag management system
  • Contact profile enrichment

Boost Cross-Channel Customer engagement

Brands are being engaged on more channels than ever before. From email to mobile, consumers can choose their favorite way of interacting with companies. In fact, cross-channel engagement is preferred by 78% of customers.

REQUEST A DEMO

Get a sneak peek!

Engagement
Engagement

Take Customer Engagement
to the next level

Mapp Cloud helps you enhance customer engagement through a rich cross-channel marketing platform, empowering you to be where your consumer is.

Tackle these
engagement challenges

Improve the customer journey

A happy customer is a repeat customer! The way you engage with consumers should depend on where they are in the journey with your brand. Each stage calls for different types of interactions to acquire, nurture, grow, and retain. Develop personalized touchpoints that move a customer from initial interest to brand advocate.

Activate cross- channel marketing

With Mapp’s cross-channel campaign management, you can initiate hyper-personalized messages in real time across email, mobile push, in-app, SMS, microsites, paid media, and direct mail. Cater to real-world, live customer journeys, while keeping things seamless and manageable.

Streamline your marketing automation

Map out campaign blueprints to automate onboarding experiences, upsell efforts, churn prevention campaigns, and much more. Make the most impact by triggering messages based on a consumer’s real-time engagement with your brand. Automation is here to make your life so much easier!

Increase Engagement rates

Having highly engaging campaigns is a sign that you’re truly connecting with your customer base. If your engagement is lacking, it’s time to improve your strategy with a focus on customer-centricity. Mapp will help you boost engagement rates by making sure you’re sending the right messages, in the right channel, at the right time.

THE MUST-HAVES FOR ENGAGEMENT

From email, AMP, SMS, web, in-app messaging to mobile push, Mapp offers an easy way to connect with your customers. With rich cross-channel messaging and advanced analytics, marketers are empowered to get stuff done – fast.



Audience builder

Create segmented audiences with very targeted data points generated by Mapp’s robust analytics. Go beyond generic filtering criteria and use web behavior, app usage, and other granular consumer behaviors and attributes.

Automation whiteboard

Create campaigns, with multiple branches and A/B versions, to target your known customers in a fraction of the time with our drag-and-drop editor.

Personalization tools

Personalize your customer’s experience, whether they’re a first-time visitor or return customer, by engaging them with relevant pop ups, overlays, product recommendations etc.

Additional engagement features

Mapp Cloud consists of best-in-class features to activate your data for cross-channel marketing.

  • Integration with 30+ platforms
  • Native integration with Mapp Engage
  • Real-time dashboards
  • Tag management system
  • Real-time audience synchronization
  • Contact profile enrichment

Boost Cross-Channel
Customer engagement

Brands are being engaged on more channels than ever before. From email to mobile, consumers can choose their favorite way of interacting with companies. In fact, cross-channel engagement is preferred by 78% of customers.

Get a sneak peek!

REQUEST A DEMO

Engagement