Transform complex customer journeys into seamless, automated campaigns that do the work while you strategize.
When automated messages don’t sync—like offering rewards in an email but not in-app—it disrupts automation effectiveness.
Manually setting up customer journeys takes up way too much time and exposes you to big mistakes you might not even notice.
What started as a simple flow now looks like a map of the London Tube system. Too many ‘if-this-then-that’ paths make you lose track.
Who said you need to manage each channel separately? With Mapp, you can bundle email, SMS, web push, in-app messages & mobile push notifications into a single, seamless flow.
Set up streamlined workflows based on user behavior and engagement. Imagine sending that perfectly timed welcome email right when someone subscribes—no more awkward delays or forgotten leads.
Whether someone abandons a cart, clicks on an email, or you just want to remind them about that sale they’ve been eyeing—Mapp Marketing Cloud is ready to trigger the right message, right when it matters.
Contacts can move between nurture flows without you needing to lift a finger, and you can track progress with set goals. It’s like having a personal assistant who keeps things running smoothly.
...there was a journey waiting to be automated. But first, the customer data had to be unified.