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Make each message a meaningful step in your customer journey.
When your emails don’t match the tone or offer in your SMS, customers might wonder if you're even paying attention to their preferences or understanding their needs.
Even a well-made message can fail. Imagine sending winter boot discounts to someone on a tropical beach. Without timing and context, it’s wasted effort.
Creating personalized content for a few people is simple. Scaling it to millions, however, is a different story. Imagine tailoring offers instantly for massive holiday crowds.
Leverage customer data from both digital and physical touchpoints, so you can use insights from in-store purchases to tailor online product recommendations or trigger follow-up campaigns after an in-person visit.
Share suggestions and discounts by analyzing historical and real-time customer data. Recommend top sellers, trending products, recently viewed items, or tailored options based on past purchases and browsing behaviour.
Tailor website experiences by dynamically adjusting content to visitor behavior. Show personalized banners with product categories, highlight cart items, or send web push notifications to re-engage visitors before they leave.
Send relevant messages across email, SMS, mobile push and in-app. For example, send birthday discounts via SMS or timely app notifications about restocked items in a customer’s favorite category.
Create personalized emails with our intuitive drag-and-drop editor, and design your messages with dynamic blocks that adapt to each recipient’s location, loyalty status, language preference, and more!
Generate AI-powered subject lines and copy for your emails. Improve existing content, match your brand’s tone, and tailor messages for audiences like ecommerce shoppers or event attendees.
Marketing so personal, your customers might invite you to their birthday party.
Keep the good vibes flowing and design engaging customer experiences.
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