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Customer Spotlight
Italy
eCommerce, Beauty

Welcome to the Mapp Family: Bottega Verde

Welcome to the Mapp Family: Bottega Verde

Challenge

Consolidate and utilize data from various sources using a single integrated tool.

Goal

Enhance relationships with their customer base through highly personalized communications.

Table of contents

Bottega Verde, established in 1972 in Pienza, Tuscany, originated as a herbalist shop and has since become a prominent Italian brand specializing in natural cosmetics. Over the past two decades, the company has expanded its product line significantly, offering a diverse array of beauty products. Today, Bottega Verde distributes these products through a multi-channel approach, including single-brand retail stores, an e-commerce platform, and mail order services.

Why Bottega Verde Chose Mapp

Data. Insights. Action!

The selection of Mapp Marketing Cloud by Bottega Verde was motivated by their need to streamline and enhance their technology stack. Mapp distinguished itself with its flexibility and its comprehensive solution that integrates cross-channel automation, advanced analytics, and artificial intelligence capabilities. This integration enables Bottega Verde’s marketing team to manage their digital marketing strategies more cohesively and effectively using a single platform.

We selected Mapp as our strategic partner due to its ability to deliver state-of-the-art solutions that enhance the customer experience and provide a complete understanding of our clients. By implementing Mapp Marketing Cloud, we aim to deliver exceptionally personalized services tailored to the unique needs of each user, ultimately maximizing their satisfaction and loyalty.
Carlo Bertolatti
General Manager @Bottega Verde
We are thrilled to partner with an established brand like Bottega Verde. Their choice to adopt Mapp Marketing Cloud reflects a strong commitment to delivering ever more personalized and engaging customer experiences. We are confident that our platform will enable Bottega Verde to achieve significant results in enhancing customer loyalty and driving growth, by maximizing the use of customer insights and our advanced personalization capabilities.
Marco Salerno
Sales Director Italy @Mapp
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