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Webinars

On-demand webinar: How to Ensure Your Business is Customer Obsessed (Masterclassing)

On-demand webinar: How to Ensure Your Business is Customer Obsessed (Masterclassing)');

Consumer facing brands are at the forefront of customer experience, in fact they are customer obsessed. And with the UK consumer spending rising above pre-pandemic levels for the first time in 2021, they are clearly doing something right.  So, what can we learn from these brands about how to deliver a meaningful customer experience to drive purchases and user engagement? 

Mapp has already helped many successful brands such as Vivienne Westwood, Argos, The Entertainer, PepsiCo, Dolce & Gabbana, Lloyds Banking Group, Geox and many more, to turbo-charge their strategies. 

 

Here’s what Mapp and Masterclassing covered: 

  • A deep dive on what consumer-facing brands are doing well, with actionable tips and tricks 
  • What strategy improvements have proven to deliver the most success? 
  • How to create a tailored, insight-led customer experience at scale 
  • How customer obsession can lead to deeper insights, and how to feed these into your CDP

REGISTER FOR THE RECORDING



Webinars

On-demand webinar: How to Ensure Your Business is Customer Obsessed (Masterclassing)

On-demand webinar: How to Ensure Your Business is Customer Obsessed (Masterclassing)');

Consumer facing brands are at the forefront of customer experience, in fact they are customer obsessed. And with the UK consumer spending rising above pre-pandemic levels for the first time in 2021, they are clearly doing something right.  So, what can we learn from these brands about how to deliver a meaningful customer experience to drive purchases and user engagement? 

Mapp has already helped many successful brands such as Vivienne Westwood, Argos, The Entertainer, PepsiCo, Dolce & Gabbana, Lloyds Banking Group, Geox and many more, to turbo-charge their strategies. 

 

Here’s what Mapp and Masterclassing covered: 

  • A deep dive on what consumer-facing brands are doing well, with actionable tips and tricks 
  • What strategy improvements have proven to deliver the most success? 
  • How to create a tailored, insight-led customer experience at scale 
  • How customer obsession can lead to deeper insights, and how to feed these into your CDP

REGISTER FOR THE RECORDING